Frequently asked questions
What does ROADEN sell?
ROADEN makes practical automotive and adventure gear designed to help you organise, carry and camp more easily. Our current range includes the Loadout Boot Organiser, SkyHaul 425 Rooftop Cargo Bag and BaseCamp Vehicle Awning.
How do I know if a product will suit my vehicle?
Check the product page for dimensions, fitment information and setup details before ordering. If you are unsure, contact us and we can help you work through the fit.
Where can ROADEN orders be shipped?
Available shipping options and rates are shown at checkout based on your delivery address.
How do I track my order?
If tracking is available for your shipment, you will receive the tracking details once your order has been fulfilled.
Can I change or cancel an order?
Contact us as soon as possible after ordering. We will do our best to help, but once an order has been processed or shipped, changes may no longer be possible.
What if I need to return something?
Please refer to our Returns Policy for the current return terms and instructions. If you need help with an order, contact us and include your order number.
How can I contact ROADEN?
Use the Contact page on our website and we’ll get back to you as soon as we can.